
Display Cause & Solution Page
Authentication
failure Check the
security type and
SMTP
authentication
settings
R The type of the security setting (“TLS”, “SSL”, or “None”) is not set
correctly.
→ Set the setting correctly in “Security type”.
R The SMTP authentication setting is not set correctly.
→ Set the setting correctly in “SMTP authentication”.
23
Authentication
failure Verify
your account name
or password
R SMTP authentication setting (“Account name” or “Password”) is
not set correctly.
→ Set the SMTP authentication setting correctly in “SMTP
authentication”.
20
Cannot register
R The registering procedure was not completed within the specified time.
→ Confirm the following condition and try again.
– The wireless router is turned on.
– The main monitor and your mobile device are connected to your
wireless router.
23
xx
29
10. Troubleshooting
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