
Advanced Hybrid & Wireless PBXUser ManualModel No. KX-TAW848Thank you for purchasing the Panasonic Advanced Hybrid & Wireless PBX, KX-TAW848
10 User Manual
3.1 Personal Programming100 User Manual3.1 Personal Programming3.1.1 Personal ProgrammingYou can customize your telephone features. For example, you c
3.1 Personal ProgrammingUser Manual 101To cancel3.1.2 Settings on the Programming ModeYou can program features using the programming mode.— Setting Fe
3.1 Personal Programming102 User ManualItemProgramming InputSelection & ParameterYour extension informationPT: The display shows the PBX number, s
3.1 Personal ProgrammingUser Manual 103Would you like to dial a preset number simply by going off-hook?desired no. (max. 32 digits) Do not use UseWhic
3.1 Personal Programming104 User ManualDo you prefer to answer a call without going off-hook regardless of the AUTO ANS button status?(Forced Answerba
3.1 Personal ProgrammingUser Manual 105Where are your incoming calls forwarded or refused?(Call Forwarding [FWD]/Do Not Disturb [DND])(for both calls)
3.1 Personal Programming106 User ManualWould you like to set your extension PIN or change a stored extension PIN to new one? (Extension PIN [Personal
3.1 Personal ProgrammingUser Manual 107To store the names and numbers in personal speed dialing• You can select the parameter with the Navigator Key (
3.1 Personal Programming108 User ManualTo edit the names and numbers of personal speed dialing Clearing FeaturesYou can reset the settings of the foll
3.1 Personal ProgrammingUser Manual 109To set3.1.3 Customizing the ButtonsYou can change the flexible CO buttons/DSS buttons, and programmable feature
User Manual 11Section 1OperationThis chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful
3.1 Personal Programming110 User ManualButtonsProgrammable ButtonProgramming InputCO DSS PFLoop-CO (L-CO)Group-CO (G-CO) + CO line group no. (2 digits
3.1 Personal ProgrammingUser Manual 111ConferenceTe r m in a teExternal Feature Access (EFA)Call Park + Parking zone no. (2 digits)Call Park (Automati
3.1 Personal Programming112 User ManualTo clear the buttonOne-touch Two-way Transfer*5 + Voice mail floating extension no. + # + Extension no./Incomin
3.2 Manager ProgrammingUser Manual 1133.2 Manager Programming3.2.1 Programming InformationThe manager can program the following item.• Other Extension
3.2 Manager Programming114 User Manual3.2.2 Manager Programming Changing the Settings and Extension ControlItem Programming InputChanging the manager
3.3 System ProgrammingUser Manual 1153.3 System Programming3.3.1 Programming InformationYou can customize your system according to your requirements.[
3.3 System Programming116 User Manual Icon DescriptionsFixed Buttons FunctionPREVIOUS (PREV)NEXTSELECTPROGRAMSTOREENDCLEARFLASHSECRETSPSP-PHONEFLASH/R
3.3 System ProgrammingUser Manual 117 ProcedureThe basic steps are shown below.1.Entering the programming mode2.ProgrammingYou can enter each program
3.3 System Programming118 User Manual3.3.2 System Programming Date & Time [000]The proprietary telephones display the current date and time while
3.3 System ProgrammingUser Manual 119 System Speed Dialing Name [002]You can store the name associated with the speed dialing number. These names are
1.1 Before Operating the Telephones12 User Manual1.1 Before Operating the Telephones1.1.1 Before Operating the Telephones What Kind of Telephone Can B
3.3 System Programming120 User Manual Extension Number [003]You can assign an extension number to each extension. Extension Name [004]You can store th
User Manual 121Section 4AppendixThis chapter provides the Troubleshooting, Feature Number Table, Tone List and Quick Reference Guide. Check the Troubl
4.1 Troubleshooting122 User Manual4.1 Troubleshooting4.1.1 Troubleshooting TroubleshootingProblem RemedyThe telephone does not work properly.• Consul
4.1 TroubleshootingUser Manual 123A reorder tone is audible or "Restricted" is displayed.•The telephone is locked. Unlock your telephone. (
4.1 Troubleshooting124 User ManualThe date and time are not correct.•Set the date and time by system programming. ( Date & Time [000] in 3.3.2 Sy
4.2 Feature Number TableUser Manual 1254.2 Feature Number Table4.2.1 Feature Number TableNumbers listed below are the default settings. There are flex
4.2 Feature Number Table126 User Manual1.2.4 When the Dialed Line is Busy or There is No AnswerAutomatic Callback Busy Cancel46()Message Waiting70()Fo
4.2 Feature Number TableUser Manual 1271.3.4 Trunk Answer From Any Station (TAFAS)– Calls through an external speaker42()11.4.2 Call HoldCall Hold/Cal
4.2 Feature Number Table128 User Manual– Both Calls714()1 (Set) + ICD Group extension no. + phone no. + #/0 (Cancel) + ICD Group extension no.– Outsid
4.2 Feature Number TableUser Manual 1291.7.5 Background Music (BGM)751()– To set 1– To can ce l 01.7.6 Data Line Security730()– To set 1– To can ce l
1.1 Before Operating the TelephonesUser Manual 13 ToneYou will hear various tones, during or after an operation, for confirmation. Refer to "4.3.
4.2 Feature Number Table130 User Manual1.10.1 Walking Extension727()your previous extension no. + extension PIN2.1.1 Extension Control*1 Remote Extens
4.2 Feature Number TableUser Manual 131Feature (While busy, DND or call tone is heard) Default1.2.4 When the Dialed Line is Busy or There is No Answe
4.3 Tone132 User Manual4.3 Tone4.3.1 ToneWhile on-hookWhen going off-hookRing TonesThe following tones are programmable allowing recognition of call t
4.3 ToneUser Manual 133When you make callsTone 2Any one of the following features is set:• Absent Message• Background Music• Call Forwarding• Call Pic
4.3 Tone134 User ManualWhile off-hookWhen talking to an outside partyWhen setting the features or programming Ringback Tone 2Special ringback tone for
4.3 ToneUser Manual 135Tone 3Before the following features activate:• Retrieving a held call• Picking up another call• Paging/Answering a paging annou
4.4 Quick Reference Guide136 User Manual4.4 Quick Reference Guide4.4.1 Quick Reference GuidePlease make a photocopy of the following cards and distrib
4.4 Quick Reference GuideUser Manual 137Intercom: Extn. no.Operator: 0 *Outside party:9 * + Phone no.Personal speed dialing:*+ +Personal speed dialing
4.4 Quick Reference Guide138 User Manual
User Manual 139Index
1.1 Before Operating the Telephones14 User Manual Icon DescriptionsThe following icons show you the feature availability, notes and action to use the
Index140 User ManualAAbsence Settings 60Absent Message 63, 104, 128Account 17, 110Account Code Entry 22, 125Alternate Calling—Ring/Voice 32, 131Altern
IndexUser Manual 141FWD/DND Setting Mode 63, 70FWD/DND—Intercom calls 16, 110FWD/DND—Outside calls 16, 110GGroup Directory Number (G-DN) 16, 110Group
Index142 User ManualStoring Names and Numbers 91System Alarm 17, 111System Password 115System Programming 115, 118System Speed Dialing 24, 125System S
IndexUser Manual 143
Panasonic Consumer Electronics CompanyDivision of Matsushita Electric Corporation of AmericaOne Panasonic WaySecaucus, NJ 07094Panasonic Sales Compan
1.1 Before Operating the TelephonesUser Manual 15 When You Use a Panasonic Proprietary TelephoneIf you use a Panasonic proprietary telephone and the C
1.1 Before Operating the Telephones16 User ManualCustomized ButtonsIf the term is in parentheses like (Account) in this section, it means a flexible b
1.1 Before Operating the TelephonesUser Manual 17Group FWD—Outside calls Used to forward the CO line calls to your group to a specified destination.Gr
1.1 Before Operating the Telephones18 User Manual How to Follow the StepsAn example of system operation is shown below.The DSS button light shows the
1.1 Before Operating the TelephonesUser Manual 19 Connection ExampleThis diagram shows you a connection example.Doorphone & Door OpenerExternal Mu
2 User Manual1.8 Call Center 1.9.3 Voice Processing SystemAppendix Consult your dealer1.1 Before Operating the TelephonesThis PBX can establish Incomi
1.2 Making Calls20 User Manual1.2 Making Calls1.2.1 Basic Calling— Calling Another Extension— Calling an Outside Party— Account Code Entry Calling Ano
1.2 Making CallsUser Manual 21 Calling an Outside PartyYou have to seize a CO line before dialing an outside phone number because external calls are m
1.2 Making Calls22 User Manual Account Code EntryYou may give a specified account code to extension users and check their telephone usage. You can spe
1.2 Making CallsUser Manual 231.2.2 Easy DialingThis is convenient for frequently dialed phone numbers.— One-touch Dialing— Personal Speed Dialing— Sy
1.2 Making Calls24 User ManualTo store a phone numberTo dial System Speed DialingYou can make calls using speed dialing numbers stored in the PBX. Hot
1.2 Making CallsUser Manual 25To store a phone numberTo set/cancelTo dial•To call another party, dial the desired party’s phone number before the prep
1.2 Making Calls26 User Manual Quick DialingYou can make a call simply by pressing the preprogrammed number for quick dialing. For details, consult yo
1.2 Making CallsUser Manual 27 Automatic Callback BusyYou can set the telephone to receive callback ringing: • when a dialed extension becomes idle.•
1.2 Making Calls28 User ManualAutomatic Callback Busy Cancel Call WaitingYou can inform the called party that your call is waiting.This feature is als
1.2 Making CallsUser Manual 29To leave/cancel a message waiting indication For a called extensionTo check the left message and call backTo call backTo
User Manual 3Important InformationWARNING• WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RE
1.2 Making Calls30 User Manual Executive Busy OverrideThe preprogrammed extension can call someone who is busy on the telephone and establish a three-
1.2 Making CallsUser Manual 31 For the joined extensionTo talk to each party alternately Call MonitorThe preprogrammed extension can monitor another e
1.2 Making Calls32 User Manual1.2.5 Alternate Calling—Ring/VoiceTo change the method1.2.6 Calling without Restrictions— Remote COS Access Remote COS A
1.2 Making CallsUser Manual 33To call (Walking COS)To call (Verified Code Entry)Off-hook.PT/SLT/PS74Enter 47. extension PINyour extension no.desire
1.2 Making Calls34 User Manual1.2.7 Direct Inward System Access (DISA)— Calling through DISA Calling through DISATo call an extensionWhen outside call
1.2 Making CallsUser Manual 35To call an outside partyTo retry In No Security ModeDial DISA phone number. In Trunk Security Mode/All Security Mode
1.2 Making Calls36 User Manual1.2.8 Remote SettingYou can set the following features on your telephone from another extension or through DISA.• Call F
1.2 Making CallsUser Manual 37Through DISAOff-hook.Enter 47. Dial your extension number.Enter extension PIN(max. 10 digits).If a wrong extension PI
1.3 Receiving Calls38 User Manual1.3 Receiving Calls1.3.1 Answering Calls• The G-DN button light shows the current status as follows:Off: IdleGreen on
1.3 Receiving CallsUser Manual 391.3.2 Hands-free AnswerbackTo set/cancel1.3.3 Call Pickup— Call Pickup— Call Pickup Deny Call PickupYou can answer an
4 User ManualWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and in
1.3 Receiving Calls40 User Manual Call Pickup DenyYou can deny or allow other people to pick up your calls.1.3.4 Trunk Answer From Any Station (TAFAS)
1.3 Receiving CallsUser Manual 41To answerTo transfer a callTo talk to a waiting callerPress Answer.Talk.PT(Answer)PTDuring a conversationPress DSS or
1.3 Receiving Calls42 User ManualTo transfer an outside call to an extension with a one-touch operationTo end a conversationCustomizing Your Phone• 3.
1.4 During a ConversationUser Manual 431.4 During a Conversation1.4.1 Call Transfer— Transferring to an Extension on the PBX— Transferring to an Outsi
1.4 During a Conversation44 User ManualTo transfer with one-touch (One-touch Transfer) Transferring to an Outside Party Using the PBX ServiceSome exte
1.4 During a ConversationUser Manual 451.4.2 Call Hold— Call Hold— Call Park Call HoldThere are two types of hold. The difference between them is that
1.4 During a Conversation46 User ManualCall Hold Retrieve• The CO or INTERCOM button light shows the current status as follows:— Regular Hold modeFlas
1.4 During a ConversationUser Manual 47 Call ParkYou can put a call on hold in a common parking zone of the PBX so that any extension can retrieve the
1.4 During a Conversation48 User ManualCall Park Retrieve1.4.3 Call SplittingWhen talking to one party while the other party is on hold, you can swap
1.4 During a ConversationUser Manual 49To alternate between the parties leaving one party on hold temporarilyTo leave the conversation and then let th
User Manual 5f)If the product exhibits a distinct change in performance.14.Avoid using a telephone (other than a cordless type) during an electrical s
1.4 During a Conversation50 User Manual1.4.4 Call Waiting— Answering Call Waiting in the PBX— Answering Call Waiting from the Telephone Company Answer
1.4 During a ConversationUser Manual 512. To hold the current call and then talk to the new partyAfter talking to the new party (second call), you can
1.4 During a Conversation52 User Manual2.2 To hold the second call and then talk to the original party After holding it, you can talk to the original
1.4 During a ConversationUser Manual 53 Answering Call Waiting from the Telephone CompanyThis is an optional telephone company service. You can receiv
1.4 During a Conversation54 User ManualPress CONFor TRANSFER.Press CONF.Dial desired phone number.Seize CO line before dialing outside phone number.PT
1.4 During a ConversationUser Manual 55To add four or more parties to a conferenceTo talk alternately on three-party conversationDial desiredphone num
1.4 During a Conversation56 User Manual Unattended ConferenceThe other parties can continue their conversation.To leave a conferenceTo return while ot
1.4 During a ConversationUser Manual 57To complete a conversation Leaving 3-Party ConferenceThe other two parties can continue their conversation.To l
1.4 During a Conversation58 User ManualTo complete a conversation Privacy ReleaseTo set1.4.6 MuteYou can let a third party join your current outside c
1.4 During a ConversationUser Manual 59To set/cancel1.4.7 Headset OperationTo talk using the headsetTo use the handset during a conversation using the
6 User ManualAttention• If there is any trouble, disconnect the unit from the telephone line. Plug the telephone directly into the telephone line. If
1.5 Absence Settings60 User Manual1.5 Absence Settings1.5.1 Call Forwarding— Call Forwarding (FWD) Call Forwarding (FWD)You can have your incoming cal
1.5 Absence SettingsUser Manual 61To set/cancelTo set from another extension• When using a proprietary telephone, you can set or cancel Call Forwardin
1.5 Absence Settings62 User ManualTo set the timer for "No Answer" and "Busy/No Answer"Call Forwarding (FWD) for your Incoming Cal
1.5 Absence SettingsUser Manual 631.5.2 Absent MessageYou can show the reason you do not answer, if the caller uses a Panasonic display proprietary te
1.5 Absence Settings64 User ManualTo setTo cancel1.5.3 Extension LockYou can lock your extension so that other users cannot make inappropriate outside
1.5 Absence SettingsUser Manual 65To lockTo unlock•If you forget the extension PIN or cannot unlock your phone, consult your manager. He can clear you
1.6 Paging66 User Manual1.6 Paging1.6.1 Paging— Group Paging— Paging and then Transferring a Call Group PagingYou can make a voice announcement to pro
1.6 PagingUser Manual 671.6.2 Answering/Denying a Paging AnnouncementTo answerPaging Deny• After you go on-hook, the caller can talk to the person who
1.7 Extension Settings68 User Manual1.7 Extension Settings1.7.1 Timed ReminderYou can receive an alarm at your telephone to remind you of a meeting, a
1.7 Extension SettingsUser Manual 69To confirm1.7.2 Do Not Disturb (DND)You may set this feature when you are in a meeting or busy.To set/cancel• The
User Manual 7MODEL NO.: SERIAL NO.:The serial number of this product may be found on the label affixed to the side of the unit. You should note the mo
1.7 Extension Settings70 User Manual1.7.3 Call WaitingDuring a conversation, you can be informed of a call waiting with a tone through your built-in s
1.7 Extension SettingsUser Manual 71To set/cancel for intercom callsTo set/cancel for outside calls1.7.4 Executive Busy Override Deny1.7.5 Background
1.7 Extension Settings72 User ManualTo select and set/cancel1.7.6 Data Line SecurityYou can protect the line against audible notification tones, such
1.7 Extension SettingsUser Manual 731.7.8 Wireless XDP Parallel ModeYour PS can be used in parallel with a PT or SLT.When in this mode, incoming calls
1.7 Extension Settings74 User Manual1.7.9 Extension Feature ClearYou can reset the settings of the following features on your extension to the default
1.8 Call CenterUser Manual 751.8 Call Center1.8.1 Log-in/Log-out, Wrap-upTo set Log-in/Log-outYou can control your status in an incoming call distribu
1.8 Call Center76 User ManualTo enter/leave the Not Ready modeTo set/cancel the Not Ready mode or to leave the Wrap-up mode (To enter the Ready mode)W
1.8 Call CenterUser Manual 771.8.2 Manual Queue RedirectionWhen your incoming call distribution group is busy and other outside calls arrive, the arri
1.8 Call Center78 User ManualCustomizing Your Phone• 3.1.3 Customizing the ButtonsCreate or edit a Hurry-up button.
1.9 User-supplied EquipmentUser Manual 791.9 User-supplied Equipment1.9.1 Doorphone/Door OpenerYou can talk to a person at the door through the doorph
8 User ManualTable of Contents1 Operation...111.1 Before Operatin
1.9 User-supplied Equipment80 User Manual Door OpenSome extensions may be prohibited from using this feature.From a specified extensionFrom any extens
1.9 User-supplied EquipmentUser Manual 81<Example> To hold the current call and then talk to the new party1.9.3 Voice Processing SystemYou or an
1.9 User-supplied Equipment82 User ManualTo forward your calls to your mailboxTo transfer a call to a mailboxTo listen to messages*Indication tone aft
1.9 User-supplied EquipmentUser Manual 83 Live Call Screening (LCS)While a caller is leaving a message in your mailbox, you can monitor the call witho
1.9 User-supplied Equipment84 User ManualOperation FlowchartThe operations in the shaded areas can be done hands-free.• The Live Call Screening (LCS)
1.9 User-supplied EquipmentUser Manual 85 Two-way RecordTo record into your mailboxTo record into another mailbox (Two-way Transfer)To record into ano
1.9 User-supplied Equipment86 User Manual•Note:Many states have imposed regulations on the manner in which 2-way telephone conversations may be record
1.10 Walking ExtensionUser Manual 871.10 Walking Extension1.10.1 Walking ExtensionYou can use the same functions assigned on your previous extension e
1.11 Display Proprietary Telephone88 User Manual1.11 Display Proprietary Telephone1.11.1 Call LogThis is available for the display proprietary telepho
1.11 Display Proprietary TelephoneUser Manual 89To call• The Call Log button light shows the current status as follows: Off: No incoming call. Or you
User Manual 91.9.1 Doorphone/Door Opener ...791.9.2 Host PBX...
1.11 Display Proprietary Telephone90 User Manual1.11.2 DirectoriesYou can select and call using the directories (Personal Speed Dialing Directory, Sys
1.11 Display Proprietary TelephoneUser Manual 91 Storing Names and NumbersTo store a Personal Speed Dialing Directory item• Directory entries generall
1.11 Display Proprietary Telephone92 User Manual Entering CharactersYou can enter the following characters. This table shows you the characters availa
User Manual 93Section 2Manager OperationThis chapter shows the manager how to control the other extensions or the PBX.
2.1 Control Features94 User Manual2.1 Control Features2.1.1 Extension ControlThe manager extension can control the settings of other extensions.— Chan
2.1 Control FeaturesUser Manual 95To select the time service switching mode (Automatic/Manual)2.1.3 Dial Tone Transfer• Besides the time mode, there i
2.1 Control Features96 User Manual2.1.4 External Background Music (BGM)The manager extension can broadcast background music in the office through exte
2.1 Control FeaturesUser Manual 97All messages have their own extension numbers. You can select the desired message. You have two methods for recordin
2.1 Control Features98 User ManualTo record from an external BGM (MOH) portTo clear the message• Record voice messages only; avoid the recording of mu
User Manual 99Section 3Customizing Your Phone & SystemThis chapter shows you how to customize your individual telephone or PBX according to your n
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